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Refund Policy

Mad River Botanicals Return and Refund Policy

We hope you enjoy health and wellness with your Mad River Botanicals purchase. If you are not entirely satisfied with the purchase of your product, please contact us within 21 days of purchase at tonyayahowell@gmail.com or 1-802-917-1782 to arrange a return. 

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. Items that have been opened or tampered with will not be eligible for return or refund. The purchaser is responsible for return shipping costs. 

Once we receive your return and confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.

If an order arrives damaged please contact us immediately at tonyayahowell@gmail.com or 1-802-917-1782. Mad River Botanicals will issue a full refund or replacement and cover shipping costs.

We do not offer a money back guarantee on products that have been used or opened, as CBD does affect everyone differently and tastes vary.